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Jobs at eRetailing Associates

Customer Service Representative - Part Time

Location: Columbus, OH

Department: Customer Services

Type: Part Time

Min. Experience: Entry Level

eRetailing Associates is a leading ecommerce personalization on demand apparel company. We are looking for a Customer Experience Representative – Part Time. This position is responsible for assisting our customers in personalizing their products and solve any issues they may have with their products. We are looking for someone who is passionate about customer service and the customer experience. We are looking for someone who is fond of fonts and crazy about color. If this sounds like you, come join our team.

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Be part of a collaborative team using email, phone and chat support to rapidly resolve customer issues.
  • Exceed customer expectations and gain customer loyalty.
  • Build interest and excitement around our brand and products by using our tools and your creative savvy.
  • Help customers with any question and/or issues during their purchase experience.

 

Competencies

  • Customer/Client Focus
  • Artistic Ability
  • Detail Oriented
  • Strong Communication Skills
  • Problem Solver
  • Team Player

 

Position Type and Expected Hours of Work

  • Part Time Position. Hours will be varied based upon the need of the business.

Preferred Education and Experience

  • Previous Customer Service experience a Plus.

To apply, please respond to team@eretailing.com with: A resume with at least three (3) of your most recent jobs and the best way to contact you.

 

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